Policies

Privacy Policy

A plain-language overview of how customer details, account information, and prescription uploads are handled within the Kaleimpex workflow.

Customer data Used for orders, support, and account access
Prescription uploads Handled as part of pharmacy review workflows
Operational use Information supports fulfillment and support

What information is used

Account and order details

Name, email, shipping details, and account-linked order data are used to process purchases, provide support, and maintain order history.

Prescription-related data

Prescription uploads and associated contact information are used to validate restricted orders and support fulfillment decisions.

Operational records

Basic order, cart, and account activity may be retained to support customer service, fraud checks, and delivery coordination.

How information is handled

Purpose-limited usage

Customer information should be used to operate the ecommerce and pharmacy workflow, not for unrelated processing.

Support and compliance review

Authorized internal roles may access order and prescription details when necessary to support customer requests and order handling.

Contact for concerns

Customers can reach the support team if they need clarification about how their information is used in the ordering process.