Verification before dispatch
Orders may be reviewed for stock, prescription status, and customer details before they move to fulfillment.
Orders may be reviewed for stock, prescription status, and customer details before they move to fulfillment.
Prescription-restricted items may require an uploaded document and additional validation before dispatch timelines begin.
Support may reach out if order details, prescription data, or delivery information need clarification.
Estimated delivery timing varies by region, product category, and prescription review requirements.
If part of an order needs more review, the team may coordinate the best dispatch option directly with the customer.
Customers should ensure shipping information is complete and accurate to avoid delays.